Privacy policy
AYAL Beauty, operated by The Third Domain Pty Ltd ("we", "us", "our"), ACN: 699 446 154 | ABN: 84 699 446 154, operates this store and website, including all related content, tools, products, and services (collectively, the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services.
If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy controls with respect to the handling of personal information.
1. Personal Information We Collect: "Personal information" is information that identifies or can reasonably be linked to you. We may collect: Contact Information (name, email, phone number, shipping and billing address), Financial Information (payment card details, transaction records), Account Information (username, password, preferences), Order and Transaction Data (products viewed, cart contents, purchase history), Communications (customer support inquiries and messages), Device and Usage Data (IP address, browser type, device identifiers, interaction data).
2. How We Collect Personal Information: We may collect personal information: Directly from you (when you create an account, place an order, contact support, or sign up for emails), Automatically through the Services (including cookies and similar technologies), From service providers (such as payment processors, analytics tools, and platforms that support the Services).
3. How We Use Personal Information: We use personal information to: Provide and manage the Services (process payments, fulfill orders, manage accounts), Personalise and improve your experience on our website, Communicate with you about orders, updates, and support, Marketing and promotions (send newsletters, offers, and targeted advertising; you may opt out), Security and fraud prevention (detect and prevent unauthorised activity), Legal compliance (comply with applicable laws and respond to legal requests).
4. Disclosure of Personal Information: We may share personal information with: Service providers (Shopify, payment gateways, analytics or marketing platforms), Marketing partners for advertising and promotional purposes, Third parties with your consent or at your direction, Legal authorities if required by law or to protect legal rights. Your personal information may be disclosed to entities outside Australia to facilitate the Services. We take reasonable steps to ensure such disclosures are handled securely.
5. Your Rights & Choices: You may have the right to: Access or update your personal information, Correct or delete personal information we hold, Opt out of marketing communications, Manage cookie preferences. To exercise any of these rights, contact us at the contact details below. We will respond in accordance with applicable law.
6. Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to: Enhance functionality (e.g., remembering preferences), Analyse how the Services are used, Support marketing and advertising functions. For details on how cookies are used and how you can manage them, see our Cookie Policy.
7. Security & Retention: We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is perfect, and we cannot guarantee absolute protection. We retain personal information only as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our policies.
8. Children's Data: The Services are not directed to children under the age of majority in your jurisdiction. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child's information has been collected, contact us to request deletion.
9. Third Party Websites & Links: The Services may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy: We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on our website and revise the "Last updated" date.
11. Contact Us: If you have questions about this Privacy Policy or wish to exercise your rights, contact:
AYAL Beauty (operated by The Third Domain Pty Ltd)